Envíos

We make sure your order is shipped quickly and carefully. Order on a working day before 22:00? Then your parcel is shipped the same day. In the Netherlands and Belgium your order is usually delivered within 1 to 2 working days.

Shipping costs

For shipping within the Netherlands and Belgium you pay €5.00. For orders from €75.00 we cover the shipping costs.

Tracking your order

As soon as your order has been shipped, you receive an e-mail with the shipping confirmation and the information you need to track the parcel.

Shipping costs

Country / zone	Price	Delivery time (working days)	Free shipping from
Zona 1 Alemania, Bélgica, Luxemburgo, Países Bajos	$5.00	1 – 3	$75.00
Zona 2 Dinamarca, Irlanda, Italia, Mónaco	$6.00	3 – 5	$75.00
Zona 3 Andorra, Austria, Jersey, Suecia, Turquía	$6.50	3 – 5	$75.00
Zona 4 Bulgaria, Chipre, Croacia, Eslovaquia, Eslovenia, Estonia, Hungría, Letonia, Lituania, Malta, Polonia, Reino Unido (UK), República Checa, Rumania	$12.50	4 – 7	$150.00
Zona 5 Liechtenstein, Noruega, Suiza	$8.00	4 – 5	$125.00
Zona 6 Bosnia y Herzegovina, Isla de Man, Islandia, Macedonia del Norte, Montenegro, Serbia	$9.95	4 – 7	$100.00
Zone 7 Finlandia, Grecia, Portugal	$6.50	5 – 10	$75.00
Zone 8 España, Francia	$6.00	3 – 5	$75.00
Estados Unidos Estados Unidos (EE. UU.)	$6.50	2 – 6	$100.00
Other countries	$34.67	2 – 6	$300.00

Prices include Dutch VAT and apply to the standard service; at checkout the VAT rate of your country applies and a faster express option is offered where available.

Returns & complaints

We want you to order from Purovitalis with confidence and we aim for 100% customer satisfaction. So check your order on receipt. Is something damaged, is something missing, or are you not satisfied?

Then contact us at [email protected]. We are happy to help and will look for a fitting solution together.

30-day money-back guarantee

Not satisfied with a product? Then you can request a refund* of the purchase amount within 30 days of receipt. The cost of returning the product is at your own expense.

*The money-back guarantee does not apply to automatically renewed orders.

Damaged or defective product

Did you receive a damaged or defective product? Then we cover the return costs. You receive a replacement product or get the original purchase amount back.

In all cases, contact us first at [email protected] so we can help you quickly.

Submitting a return

Register your return in our return portal. You receive the return instructions and a shipping label straight away, and you can follow the status of your return there.