Livraison

We make sure your order is shipped quickly and carefully. Order on a working day before 22:00? Then your parcel is shipped the same day. In the Netherlands and Belgium your order is usually delivered within 1 to 2 working days.

Shipping costs

For shipping within the Netherlands and Belgium you pay €5.00. For orders from €75.00 we cover the shipping costs.

Tracking your order

As soon as your order has been shipped, you receive an e-mail with the shipping confirmation and the information you need to track the parcel.

Shipping costs

Country / zone	Price	Delivery time (working days)	Free shipping from
Zone 1 Allemagne, Belgique, Luxembourg, Pays-Bas	€5,00	1 – 3	€75,00
Zone 2 Danemark, Irlande, Italie, Monaco	€6,00	3 – 5	€75,00
Zone 3 Andorre, Autriche, Jersey, Suède, Turquie	€6,50	3 – 5	€75,00
Zone 4 Bulgarie, Chypre, Croatie, Estonie, Hongrie, Lettonie, Lituanie, Malte, Pologne, Roumanie, Royaume-Uni (UK), République tchèque, Slovaquie, Slovénie	€12,50	4 – 7	€150,00
Zone 5 Liechtenstein, Norvège, Suisse	€8,00	4 – 5	€125,00
Zone 6 Bosnie-Herzégovine, Islande, Macédoine du Nord, Monténégro, Serbie, Île de Man	€9,95	4 – 7	€100,00
Zone 7 Finlande, Grèce, Portugal	€6,50	5 – 10	€75,00
Zone 8 Espagne, France	€6,00	3 – 5	€75,00
États-Unis États-Unis (USA)	€6,50	3 – 8	€95,00
Other countries	€30,00	2 – 6	€300,00

Prices include Dutch VAT and apply to the standard service; at checkout the VAT rate of your country applies and a faster express option is offered where available.

Returns & complaints

We want you to order from Purovitalis with confidence and we aim for 100% customer satisfaction. So check your order on receipt. Is something damaged, is something missing, or are you not satisfied?

Dans ce cas, contacte-nous à l'adresse suivante : [email protected]. Nous serons ravis de t'aider et chercherons ensemble une solution adaptée.

30-day money-back guarantee

Not satisfied with a product? Then you can request a refund* of the purchase amount within 30 days of receipt. The cost of returning the product is at your own expense.

*La garantie « satisfait ou remboursé » ne s'applique pas aux commandes renouvelées automatiquement.

Damaged or defective product

Did you receive a damaged or defective product? Then we cover the return costs. You receive a replacement product or get the original purchase amount back.

Dans tous les cas, contacte-nous d'abord à l'adresse suivante : [email protected] pour que nous puissions t'aider vite.

Submitting a return

Register your return in our return portal. You receive the return instructions and a shipping label straight away, and you can follow the status of your return there.